FAQs

How long does it take to receive my purchased item(s)?

During summer months, Bene ships products Monday through Wednesday using USPS Priority Mail or UPS 2 Day shipping. You can expect a delivery time of 2-3 business days after purchase. Please note that processing your order may take up to 2 business days. Tracking information from the carrier will be sent upon shipment of your order.

Will Bene ship to me?

We happily ship throughout the United States. We are unable to ship internationally at this time.

Please check our Shipping & Returns page for more details.

Where can I buy Bene chocolate?

In addition to our Online Shop, Bene can be found in natural grocery stores, juice bars, cafes, spas, wellness and yoga studios, and boutiques and across the United States.

Please check our Store Locator to find a list of current retailers. We recommend calling these stores to see if the product you are looking for is in stock.

Can I return a product?

Yes! Under certain conditions, we will accept returns. For more information, please see our Shipping & Returns page.

Does Vital Leaf follow GMP Guidelines?

Yes, we follow GMP guidelines to ensure we are providing the highest quality, safest, and most effective products.

Our Products

How do I Store my chocolate bars? Can I refrigerate my chocolate?

We recommend storing our chocolate bars in a cool, dry place away from direct sunlight. Vital Leaf chocolate bars are tempered and are stored best at room temperature, with the ideal temperature range of 58-73 degrees. If you’ve opened a bar’s wrapper and would like to save the remainder of the bar for a later time, we recommend storing the bar in a sealed bag or tupperware. Bars sealed in their wrapper have a shelf life of 18 months when kept in ideal temperature and conditions.

Some people store their chocolate in their refrigerators; however, the temperature of a standard refrigerator may alter the stability of the natural fats in the cacao butter and could potentially expose it to moisture. There is also the risk of “blooming” which appears as a discoloration on the surface of the bar. While blooming doesn’t mean the chocolate has “gone bad”, it does alter the aesthetic of the bar. Eating chocolate that was recently refrigerated will also melt slower on the palette, which reduces the natural aroma and could result in a less flavorful experience.

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